From 2019 to 2021 the number of people working primarily from home tripled from 6 percent to 18 percent (U.S. Census Bureau). Today it is estimated around 40 percent of U.S. workers are working from home full time. Terms like “remote work” and “hybrid” are now common language as is the question “how often do you go into the office?” It is clear remote work, whether full time or hybrid, is not going to substantially decrease anytime soon.
This presents several challenges for your IT team. Let’s list some of the main IT considerations with a remote workforce.
Making sure you have the right security is crucial. Two-factor authentication is a simple extra layer of security that can help prevent over 99% of attacks according to Microsoft. This requires workers to receive a one-time passcode via text or provide a biometric element such as face recognition or a fingerprint.
Communication Tools –
Employees need to be able to make calls and conduct meetings. Teams is a popular video conferencing tools.
Microsoft Office365 makes it easy to share documents and data. It also helps to ensure employees are using current versions. Consider cloud computing and storing data in the cloud if not already.
Some employers require all work to be done on computers and hardware provided by the company. This helps manage security and devices. There are pros and cons of letting employees use their own devices.
Tech Support –
Employees are likely to experience issues due to their individual set-ups, making troubleshooting and solving more difficult. For example, each employee will have different models of routers. Some will be basic models and some wlll be higher end. Some will be new and some will be old. Internet connections and sharing bandwidth with other household members will impact the work experience.
Insight BTR will work with your company on security, cloud computing, data management, network administration, hardware and software and more to ensure your operating efficiently and effectively in today’s remote/hybrid environment.
Call 608-661-0750 or email email@example.com to get started today.